New policy documents
Workers compensation policy application form
Complete this form if you would like to take out a new workers compensation policy.
Club Employers Mutual Form – Employers Insurance Proposal – Clubs
Terms and conditions
Outlines relevant definitions and conditions within the policy.
Club Employers Mutual – Employers Insurance Policy
Ongoing service documents
Direct debit request
This document provides details of the direct debit request arrangements made between an employer and CEM.
Club Employers Mutual Form – Direct Debit Request Service Agreement
Hospitality’s generic service standards for insured employers.
Hospitality Employers Mutual – Service Level Commitment to Insured Employers
Customer service framework
Includes information on our service level commitment and feedback processes including complaints, comments and compliments.
Hospitality Employers Mutual – Customer Service Framework
Wage reimbursement schedule
A commitment by the employer and insurer to process wage reimbursements on a schedule.
Club Employers Mutual Form – Wage Reimbursement Schedule (WRS) Agreement
Certificate of currency request
Complete this form to request a certificate of currency.
Club Employers Mutual Form – Request for Certificate of Currency and Statement of Wages
Request a review of renewal premium
Employers can request a review of the calculated renewal premium.
Club Employers Mutual – Employer Premium Review Process